VirtaulXdkDemo
Answer
3/14/18 1:10 AM

Hello, I am writing to ask about inquiry "Virtaul XDK" App.

the Virtual XDK -> Connect XDK -> forced termination within five seconds

Device : Samsung Smart phone, LG Tablet (Android 5.0 and 7.0 version) .

 

I founded “rotationData not send” on console(Workbench3.1) after I connected the XDK to App.

As my understanding, forced termination is happened because of ratationData.

 

Would you please check upgrade the “VirtaulXdkDemo” source or modify something on code? or upgrade "Virtual Xdk" app?

0 (0 Votes)
RE: VirtaulXdkDemo
Answer
3/14/18 1:40 PM as a reply to Choi Goeun.
Hello Choi,

I have some questions regarding this, as I do not think this occurs because of rotationData .
 
  • Does this happen on the smartphone and the tablet?
  • Does this happen consistently? Is the console log always the same?
  • Have you tried using the VirtualXdkDemo from Workbench 3.3.0?
  • Is it possible to tell me the concrete device models you are using?
  • Has the XDK application been modified in any way before flashing?

I think this is most likely an issue with the devices themselves. The XDK does not try to disconnect from the smartphone at any point in time, so this most likely happens because of the smartphone or tablet.

Kind regards,
Alex
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RE: VirtaulXdkDemo
Answer
3/15/18 9:39 AM as a reply to Alexander Sawtschuk.

Hello,

1) happen smartphone and the tablet

2) Yes! log always the same TT

3) I also tried the Workbench3.3.0 version. Also Same error.

4) Device : Samsung s8, Samsung Galaxy note8, Samsung note3, LG Tablet

Software : Android 5.0/7.0

5) I dind't modify the cod.

 

Have you ever seen the same situation on Andoird Application? I don't know the reason.

 

 
  • Is it possible to tell me the concrete device models you are using?
  • Has the XDK application been modified in any way before flashing?
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RE: VirtaulXdkDemo
Answer
3/15/18 3:35 PM as a reply to Choi Goeun.
Hello Choi,

Thank you for the additional requested information.

I was able to reproduce a very similar error on Android 7.0 on a Samsung galaxy S7 edge. I assume that this is actually caused by the Android App, and not the XDK application itself.

As such, I am going to analyze this in greater detail and will report this to developers.

For the meantime, the only thing I can do is ask you for patience.

Kind regards, Alex
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RE: VirtaulXdkDemo
Answer
3/19/18 1:39 AM as a reply to Alexander Sawtschuk.

Thanks you!

Could you check the Android Application and share the isuue please?

I have found same error on Android 5.0 on a Samsung Note3. So check Android App please.

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RE: VirtaulXdkDemo
Answer
3/19/18 3:16 PM as a reply to Choi Goeun.
Hello Choi,

as mentioned before, this has been forwarded to the responsible developer.

Until this issue is resolved, I can only ask for your patience.

Kind regards,
Alex
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RE: VirtaulXdkDemo
Answer
3/19/18 11:54 PM as a reply to Alexander Sawtschuk.

Thank you so munch! :)

I will wate.

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RE: VirtaulXdkDemo
Answer
4/3/18 2:52 PM as a reply to Choi Goeun.

Hello,

Doesnt have resovle the issue XDK Android Application??

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RE: VirtaulXdkDemo
Answer
4/4/18 12:12 PM as a reply to Choi Goeun.
Hello Choi,

The issue is still in progress, as such, I can currently only ask you for patience once more.

Kind regards,
Alex
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RE: VirtaulXdkDemo
Answer
4/19/18 3:01 AM as a reply to Alexander Sawtschuk.
Thanks so much! :--)
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RE: VirtaulXdkDemo
Answer
5/2/18 3:42 PM as a reply to Choi Goeun.
Hello Choi,

There is a new update available for the VirtualXd k Android app since Saturday. I tested it on a Samsung Galaxy S7 edge and it working without issues. Could you try if it is working on your devices and report the result back to me?

Kind regards,
Alex
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RE: VirtaulXdkDemo
Answer
5/18/18 1:25 AM as a reply to Alexander Sawtschuk.

Yes! I checked it!

Now, Android Application work well!! Thanks so much support :)

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RE: VirtaulXdkDemo
Answer
5/18/18 7:47 AM as a reply to Choi Goeun.
Hello Choi,

I am glad to hear that it is working now.

Please feel free to ask if you have further questions.

Kind regards,
Franjo
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