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XDK hardware is connected to IoT Suite and visible on dashboard, but no stream e.g. pressure, temperature can be seen on Live Chart widget.
Base: XDK Workbench 1.5.2 .; Demo Bosch-IoT-Suite RELEASEv3.0
Hi Bjoern, your device has the connection status: “Connecting”, which means that it’s not connected yet and you won’t get any values till it establishes a connection. I tested the IoT Suite on Safari, Google Chrome and IE, in german and english. There is no bug with the live monitor and as soon as the connection is established, it should work. Maybe there is a mistake in the configuration, what is the state of the orange LED on your XDK? Kind regards, Manuel
Hello Bjoern, would you be so kind and tell me your operating system, browser and version? Have you tried another browser? - Manuel
Operating System is Win7, Browser: Firefox: 45.2.0 and IE: 11. For both browser version I got the same result of a blank screen.
On XDK hardware only orange LED is on, there is no blinking.
Hello Bjoern, the orange LED is fine. Your are streaming data. I tested the dashboard on Firefox 47 and IE 11. It worked pretty good on both browsers. I guess there is a security permission that blocks content of the site. Could you try to set the security level slightly down, and tell me if you get the graph displayed. Kind regards, Manuel
I changed the security settings but without effects for Firefox and IE.
Hello Bjoern, After playing a while with the IoT Suite, I have found an interesting bug that could be the problem. I added the XDK with a wrong mac address. I got exactly the same behaviour as you described. It was connected and no graph was shown. Please remove your device as Subscriber and in Live Chart too. Afterwards follow the Getting Started instructions that you can find in the english layout. Make sure that there is no typo when adding the XDK as Subscriber. Please let me know, if this helps. Kind regards, Manuel
thank you very much for your patience with my problem, unfortunately it does not help. There is still the blank screen.
Hello Bjoern, I would like to prove your dashboard set up to determine if this is problem with the browser or not. if it is a possibiliy for you, I would ask you to post your email in here and I will contact you. Kind regards, Manuel
there it is firstname.lastname@example.org
great news... after our short telcon I modified WLAN SSID and password on source code level and it worked :-) So problem was the missing connection to WLAN, but IoT Suite showed as "Connected".
Many thanks for the interesting interview and support.
Hello Bjoern, thank you very much for sharing the solution with the community. Please don’t hesitate to ask, if you have any other XDK questions. - Manuel