Workbench installation failed
응답
16. 1. 13 오전 6:45
Hi,

i tried to install the Workbench install_XDK-1.3.0-SNAPSHOT-20150603_0947-x86_64 but it failed.

Has anyone a solution?

Thanks
Best regards
Simon
0 (0 투표)
Workbench installation failed
응답
16. 1. 13 오전 6:49 as a reply to Simon Scheid.
The error message is "Multiple launches of this installer is not allowed. It will now quit."
0 (0 투표)
Workbench installation failed
응답
16. 1. 14 오후 12:42 as a reply to Simon Scheid.
Hi Simon,

„Multiple launches of this installer is not allowed. It will now quit.“ only comes up, if you start the installation setup two or more times.
The second installation process will be canceled, but the first should be continued.

So I think, this is not the reason why your installation failed.

Can you give me more information about your background system (Windows Version, 32/64Bit, …)?

Best Regards,
Manuel
0 (0 투표)
Workbench installation failed
응답
16. 1. 15 오전 6:48 as a reply to Manuel Cerny.
Hi,

thanks for the quick response.
Windows 7 Enterprise SP1, 64 Bit.
Do you need more information?

Best regards
Simon Scheid
0 (0 투표)
Workbench installation failed
응답
16. 1. 15 오전 11:14 as a reply to Simon Scheid.
Hi Simon, 

please check two more things:

    - Do you have admin privileges on your system?
    - Make sure, that the installing path does not contain any spaces, this could be easily overlooked during the installation process.

Best Regards,
Manuel
0 (0 투표)
Workbench installation failed
응답
16. 1. 19 오전 9:23 as a reply to Manuel Cerny.
Hi,

yes i have the admin privileges.
The installing path is C:\XDK-Workbench i think it is ok and i can´t change the path because the installer stop befor.

Best Regards
 
0 (0 투표)
Workbench installation failed
응답
16. 1. 19 오후 3:08 as a reply to Simon Scheid.
Hi Simon,

I'm not sure about your problem. At which step in your installing process does the installer stop?
Can you post the relevant part of the windows-installation log file?

Best regards,
Manuel
 
0 (0 투표)
Workbench installation failed
응답
16. 1. 21 오전 7:47 as a reply to Manuel Cerny.
Hi,

here is the complete Log-File of the last try.

Tue Jan 19 11:11:01 CET 2016

Free Memory: 26170 kB
Total Memory: 39424 kB

java.class.path:
    C:\Users\ssi1lo\AppData\Local\Temp\I1453198211\InstallerData\IAClasses.zip
    C:\Users\ssi1lo\AppData\Local\Temp\I1453198211\InstallerData\Execute.zip
    C:\Users\ssi1lo\AppData\Local\Temp\I1453198211\Windows\InstallerData\Execute.zip
    C:\Users\ssi1lo\AppData\Local\Temp\I1453198211\InstallerData\Resource1.zip
    C:\Users\ssi1lo\AppData\Local\Temp\I1453198211\Windows\InstallerData\Resource1.zip
    C:\Users\ssi1lo\AppData\Local\Temp\I1453198211\InstallerData
    C:\Users\ssi1lo\AppData\Local\Temp\I1453198211\Windows\InstallerData

ZGUtil.CLASS_PATH:
    C:\Users\ssi1lo\AppData\Local\Temp\I1453198211\InstallerData\IAClasses.zip
    C:\Users\ssi1lo\AppData\Local\Temp\I1453198211\InstallerData\Execute.zip
    C:\Users\ssi1lo\AppData\Local\Temp\I1453198211\InstallerData

sun.boot.class.path:
    C:\Users\ssi1lo\AppData\Local\Temp\I1453198211\Windows\resource\jre\lib\resources.jar
    C:\Users\ssi1lo\AppData\Local\Temp\I1453198211\Windows\resource\jre\lib\rt.jar
    C:\Users\ssi1lo\AppData\Local\Temp\I1453198211\Windows\resource\jre\lib\sunrsasign.jar
    C:\Users\ssi1lo\AppData\Local\Temp\I1453198211\Windows\resource\jre\lib\jsse.jar
    C:\Users\ssi1lo\AppData\Local\Temp\I1453198211\Windows\resource\jre\lib\jce.jar
    C:\Users\ssi1lo\AppData\Local\Temp\I1453198211\Windows\resource\jre\lib\charsets.jar
    C:\Users\ssi1lo\AppData\Local\Temp\I1453198211\Windows\resource\jre\lib\jfr.jar
    C:\Users\ssi1lo\AppData\Local\Temp\I1453198211\Windows\resource\jre\classes

java.ext.dirs:
    C:\Users\ssi1lo\AppData\Local\Temp\I1453198211\Windows\resource\jre\lib\ext
    C:\Windows\Sun\Java\lib\ext

java.version                  == 1.7.0_60 (Java 1)
java.vm.name                  == Java HotSpot(TM) 64-Bit Server VM
java.vm.vendor                == Oracle Corporation
java.vm.version               == 24.60-b09
java.vm.specification.name    == Java Virtual Machine Specification
java.vm.specification.vendor  == Oracle Corporation
java.vm.specification.version == 1.7
java.specification.name       == Java Platform API Specification
java.specification.vendor     == Oracle Corporation
java.specification.version    == 1.7
java.vendor                   == Oracle Corporation
java.vendor.url               == http://java.oracle.com/
java.class.version            == 51.0
java.library.path             == C:\Users\ssi1lo\AppData\Local\Temp\I1453198211\Windows\resource\jre\bin;C:\Windows\Sun\Java\bin;C:\Windows\system32;C:\Windows;C:\Program Files (x86)\Intel\iCLS Client\;C:\Program Files\Intel\iCLS Client\;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files\Intel\Intel(R) Management Engine Components\DAL;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL;C:\Program Files\Intel\Intel(R) Management Engine Components\IPT;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT;C:\Program Files\Siemens\Teamcenter8.3\Visualization\Products\Mockup\ClearanceDB;C:\Program Files\7-Zip;C:\Program Files (x86)\QuickTime\QTSystem\;C:\Program Files (x86)\WebEx\Productivity Tools;.
java.compiler                 == null
java.home                     == C:\Users\ssi1lo\AppData\Local\Temp\I1453198211\Windows\resource\jre
java.io.tmpdir                == C:\Users\ssi1lo\AppData\Local\Temp\
os.name                       == Windows 7
os.arch                       == amd64
os.version                    == 6.1
path.separator                == ;
file.separator                == \
file.encoding                 == Cp1252
user.name                     == ssi1lo
user.home                     == U:
user.dir                      == C:\Users\ssi1lo\AppData\Local\Temp\I1453198211\Windows
user.language                 == en
user.region                   == null
__________________________________________________________________________

Installed Feature(s) Application, Help of XDK-Workbench


Nothing was installed.

Installed by InstallAnywhere 16.5 Professional Build 4860


User Interactions
-----------------


Summary
-------

Installation: Successful.

0 Successes
0 Warnings
0 NonFatalErrors
0 FatalErrors

Action Notes:

None

Install Log Detail:

====================STDERR ENTRIES==================

__________________________________________________________________________

InstallAnywhere 2014 SP1
Version: 16.5
__________________________________________________________________________

Tue Jan 19 11:10:43 CET 2016

Free Memory: 13116 kB
Total Memory: 16384 kB

No Arguments

java.class.path:
    C:\Users\ssi1lo\AppData\Local\Temp\I1453198211\InstallerData\IAClasses.zip
    C:\Users\ssi1lo\AppData\Local\Temp\I1453198211\InstallerData\Execute.zip
    C:\Users\ssi1lo\AppData\Local\Temp\I1453198211\Windows\InstallerData\Execute.zip
    C:\Users\ssi1lo\AppData\Local\Temp\I1453198211\InstallerData\Resource1.zip
    C:\Users\ssi1lo\AppData\Local\Temp\I1453198211\Windows\InstallerData\Resource1.zip
    C:\Users\ssi1lo\AppData\Local\Temp\I1453198211\InstallerData
    C:\Users\ssi1lo\AppData\Local\Temp\I1453198211\Windows\InstallerData

ZGUtil.CLASS_PATH:
    C:\Users\ssi1lo\AppData\Local\Temp\I1453198211\InstallerData\IAClasses.zip
    C:\Users\ssi1lo\AppData\Local\Temp\I1453198211\InstallerData\Execute.zip
    C:\Users\ssi1lo\AppData\Local\Temp\I1453198211\InstallerData

sun.boot.class.path:
    C:\Users\ssi1lo\AppData\Local\Temp\I1453198211\Windows\resource\jre\lib\resources.jar
    C:\Users\ssi1lo\AppData\Local\Temp\I1453198211\Windows\resource\jre\lib\rt.jar
    C:\Users\ssi1lo\AppData\Local\Temp\I1453198211\Windows\resource\jre\lib\sunrsasign.jar
    C:\Users\ssi1lo\AppData\Local\Temp\I1453198211\Windows\resource\jre\lib\jsse.jar
    C:\Users\ssi1lo\AppData\Local\Temp\I1453198211\Windows\resource\jre\lib\jce.jar
    C:\Users\ssi1lo\AppData\Local\Temp\I1453198211\Windows\resource\jre\lib\charsets.jar
    C:\Users\ssi1lo\AppData\Local\Temp\I1453198211\Windows\resource\jre\lib\jfr.jar
    C:\Users\ssi1lo\AppData\Local\Temp\I1453198211\Windows\resource\jre\classes

java.ext.dirs:
    C:\Users\ssi1lo\AppData\Local\Temp\I1453198211\Windows\resource\jre\lib\ext
    C:\Windows\Sun\Java\lib\ext

java.version                  == 1.7.0_60 (Java 1)
java.vm.name                  == Java HotSpot(TM) 64-Bit Server VM
java.vm.vendor                == Oracle Corporation
java.vm.version               == 24.60-b09
java.vm.specification.name    == Java Virtual Machine Specification
java.vm.specification.vendor  == Oracle Corporation
java.vm.specification.version == 1.7
java.specification.name       == Java Platform API Specification
java.specification.vendor     == Oracle Corporation
java.specification.version    == 1.7
java.vendor                   == Oracle Corporation
java.vendor.url               == http://java.oracle.com/
java.class.version            == 51.0
java.library.path             == C:\Users\ssi1lo\AppData\Local\Temp\I1453198211\Windows\resource\jre\bin;C:\Windows\Sun\Java\bin;C:\Windows\system32;C:\Windows;C:\Program Files (x86)\Intel\iCLS Client\;C:\Program Files\Intel\iCLS Client\;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files\Intel\Intel(R) Management Engine Components\DAL;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL;C:\Program Files\Intel\Intel(R) Management Engine Components\IPT;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT;C:\Program Files\Siemens\Teamcenter8.3\Visualization\Products\Mockup\ClearanceDB;C:\Program Files\7-Zip;C:\Program Files (x86)\QuickTime\QTSystem\;C:\Program Files (x86)\WebEx\Productivity Tools;.
java.compiler                 == null
java.home                     == C:\Users\ssi1lo\AppData\Local\Temp\I1453198211\Windows\resource\jre
java.io.tmpdir                == C:\Users\ssi1lo\AppData\Local\Temp\
os.name                       == Windows 7
os.arch                       == amd64
os.version                    == 6.1
path.separator                == ;
file.separator                == \
file.encoding                 == Cp1252
user.name                     == ssi1lo
user.home                     == U:
user.dir                      == C:\Users\ssi1lo\AppData\Local\Temp\I1453198211\Windows
user.language                 == en
user.region                   == null
__________________________________________________________________________



Loading externalized properties


Exception occured while attempting to release IA lock file
Exception occured while attempting to release IA lock file
Showing multiple launches not allowed dialog
SHUTDOWN REQUESTED
System's temporary directory = C:\Users\ssi1lo\AppData\Local\Temp
Exiting with exit code: 2009
8. final log file name=C:\XDK-Workbench\_XDK-Workbench_installation\Logs\XDK-Workbench_Install_01_19_2016_11_11_01.log
====================STDOUT ENTRIES==================

(X) commiting registry
(X) shutting down service manager
(X) cleaning up temporary directories

Best Regards
Simon

 
0 (0 투표)
Workbench installation failed
응답
16. 1. 21 오후 3:41 as a reply to Simon Scheid.
Hi Simon,

I have successfully reproduced your installation-log.
This is the log of your second started installation. If you start the installation twice you will get the error message that multiple launches of the installer are not allowed.

Please try to stop all working processes with a restart.
Thereafter you start the installer only once. Please pay attention, because otherwise you’ll get the same error message again.

Now a permission request should come up and next to it the installation-window.

At which step in your installing process does the installer stop? Does the installation-window come up at all?

- Manuel
0 (0 투표)
Workbench installation failed
응답
16. 1. 25 오전 9:01 as a reply to Manuel Cerny.
Hi,

sorry, but it do not work with a restart.
The "installAnywhere" finished an the XDK-Workbench-Window open after ca. 80% of the status display it will stop.

Best Regards
 
0 (0 투표)
Workbench installation failed
응답
16. 1. 25 오전 11:14 as a reply to Simon Scheid.
Hi Simon,

I will try to help you to get the workbench started, but to see whats going wrong, I would need the correct installation log again.
Could you post me the newer version of the log please?

Best regards
Manuel
0 (0 투표)
Workbench installation failed
응답
16. 2. 8 오후 7:48 as a reply to Manuel Cerny.
Hi!

I have the exact same issue. I tried also to restart the system. But the error is the same. It is a Win7 (PeaCy) installation with temporarily assigned admin rights. The OS runs in a VMWare on a MAC OSX System. I Used the latest 1.5 64 Bit version wich is available on that portal.

Do you have any further hints?

Best regards,
Cornelius

Here is the log of the installer (found on c:/xdk-workbench/...) I have definitly not launched it twice... very strange.

__________________________________________________________________________

Mon Feb 08 21:32:54 CET 2016

Free Memory: 13798 kB
Total Memory: 32768 kB

java.class.path:
    C:\Users\mz82fe\AppData\Local\Temp\I1454963528\InstallerData\IAClasses.zip
    C:\Users\mz82fe\AppData\Local\Temp\I1454963528\InstallerData\Execute.zip
    C:\Users\mz82fe\AppData\Local\Temp\I1454963528\Windows\InstallerData\Execute.zip
    C:\Users\mz82fe\AppData\Local\Temp\I1454963528\InstallerData\Resource1.zip
    C:\Users\mz82fe\AppData\Local\Temp\I1454963528\Windows\InstallerData\Resource1.zip
    C:\Users\mz82fe\AppData\Local\Temp\I1454963528\InstallerData
    C:\Users\mz82fe\AppData\Local\Temp\I1454963528\Windows\InstallerData

ZGUtil.CLASS_PATH:
    C:\Users\mz82fe\AppData\Local\Temp\I1454963528\InstallerData\IAClasses.zip
    C:\Users\mz82fe\AppData\Local\Temp\I1454963528\InstallerData\Execute.zip
    C:\Users\mz82fe\AppData\Local\Temp\I1454963528\InstallerData

sun.boot.class.path:
    C:\Users\mz82fe\AppData\Local\Temp\I1454963528\Windows\resource\jre\lib\resources.jar
    C:\Users\mz82fe\AppData\Local\Temp\I1454963528\Windows\resource\jre\lib\rt.jar
    C:\Users\mz82fe\AppData\Local\Temp\I1454963528\Windows\resource\jre\lib\sunrsasign.jar
    C:\Users\mz82fe\AppData\Local\Temp\I1454963528\Windows\resource\jre\lib\jsse.jar
    C:\Users\mz82fe\AppData\Local\Temp\I1454963528\Windows\resource\jre\lib\jce.jar
    C:\Users\mz82fe\AppData\Local\Temp\I1454963528\Windows\resource\jre\lib\charsets.jar
    C:\Users\mz82fe\AppData\Local\Temp\I1454963528\Windows\resource\jre\lib\jfr.jar
    C:\Users\mz82fe\AppData\Local\Temp\I1454963528\Windows\resource\jre\classes

java.ext.dirs:
    C:\Users\mz82fe\AppData\Local\Temp\I1454963528\Windows\resource\jre\lib\ext
    C:\Windows\Sun\Java\lib\ext

java.version                  == 1.7.0_60 (Java 1)
java.vm.name                  == Java HotSpot(TM) 64-Bit Server VM
java.vm.vendor                == Oracle Corporation
java.vm.version               == 24.60-b09
java.vm.specification.name    == Java Virtual Machine Specification
java.vm.specification.vendor  == Oracle Corporation
java.vm.specification.version == 1.7
java.specification.name       == Java Platform API Specification
java.specification.vendor     == Oracle Corporation
java.specification.version    == 1.7
java.vendor                   == Oracle Corporation
java.vendor.url               == http://java.oracle.com/
java.class.version            == 51.0
java.library.path             == C:\Users\mz82fe\AppData\Local\Temp\I1454963528\Windows\resource\jre\bin;C:\Windows\Sun\Java\bin;C:\Windows\system32;C:\Windows;C:\ProgramData\Oracle\Java\javapath;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files\7-Zip;C:\Users\mz82fe\.dnx\bin;C:\Program Files\Microsoft DNX\Dnvm\;C:\Program Files (x86)\Enterprise Vault\EVClient\;C:\Program Files (x86)\WebEx\Productivity Tools;C:\Program Files (x86)\QuickTime\QTSystem\;C:\Users\mz82fe\AppData\Local\atom\bin;.
java.compiler                 == null
java.home                     == C:\Users\mz82fe\AppData\Local\Temp\I1454963528\Windows\resource\jre
java.io.tmpdir                == C:\Users\mz82fe\AppData\Local\Temp\
os.name                       == Windows 7
os.arch                       == amd64
os.version                    == 6.1
path.separator                == ;
file.separator                == \
file.encoding                 == Cp1252
user.name                     == mz82fe
user.home                     == \\vmware-host\Shared Folders
user.dir                      == C:\Users\mz82fe\AppData\Local\Temp\I1454963528\Windows
user.language                 == en
user.region                   == null
__________________________________________________________________________

Installed Feature(s) Application, Help of XDK-Workbench


Nothing was installed.

Installed by InstallAnywhere 16.5 Professional Build 4860


User Interactions
-----------------


Summary
-------

Installation: Successful.

0 Successes
0 Warnings
0 NonFatalErrors
0 FatalErrors

Action Notes:

None

Install Log Detail:

====================STDERR ENTRIES==================

__________________________________________________________________________

InstallAnywhere 2014 SP1
Version: 16.5
__________________________________________________________________________

Mon Feb 08 21:32:47 CET 2016

Free Memory: 13164 kB
Total Memory: 16384 kB

No Arguments

java.class.path:
    C:\Users\mz82fe\AppData\Local\Temp\I1454963528\InstallerData\IAClasses.zip
    C:\Users\mz82fe\AppData\Local\Temp\I1454963528\InstallerData\Execute.zip
    C:\Users\mz82fe\AppData\Local\Temp\I1454963528\Windows\InstallerData\Execute.zip
    C:\Users\mz82fe\AppData\Local\Temp\I1454963528\InstallerData\Resource1.zip
    C:\Users\mz82fe\AppData\Local\Temp\I1454963528\Windows\InstallerData\Resource1.zip
    C:\Users\mz82fe\AppData\Local\Temp\I1454963528\InstallerData
    C:\Users\mz82fe\AppData\Local\Temp\I1454963528\Windows\InstallerData

ZGUtil.CLASS_PATH:
    C:\Users\mz82fe\AppData\Local\Temp\I1454963528\InstallerData\IAClasses.zip
    C:\Users\mz82fe\AppData\Local\Temp\I1454963528\InstallerData\Execute.zip
    C:\Users\mz82fe\AppData\Local\Temp\I1454963528\InstallerData

sun.boot.class.path:
    C:\Users\mz82fe\AppData\Local\Temp\I1454963528\Windows\resource\jre\lib\resources.jar
    C:\Users\mz82fe\AppData\Local\Temp\I1454963528\Windows\resource\jre\lib\rt.jar
    C:\Users\mz82fe\AppData\Local\Temp\I1454963528\Windows\resource\jre\lib\sunrsasign.jar
    C:\Users\mz82fe\AppData\Local\Temp\I1454963528\Windows\resource\jre\lib\jsse.jar
    C:\Users\mz82fe\AppData\Local\Temp\I1454963528\Windows\resource\jre\lib\jce.jar
    C:\Users\mz82fe\AppData\Local\Temp\I1454963528\Windows\resource\jre\lib\charsets.jar
    C:\Users\mz82fe\AppData\Local\Temp\I1454963528\Windows\resource\jre\lib\jfr.jar
    C:\Users\mz82fe\AppData\Local\Temp\I1454963528\Windows\resource\jre\classes

java.ext.dirs:
    C:\Users\mz82fe\AppData\Local\Temp\I1454963528\Windows\resource\jre\lib\ext
    C:\Windows\Sun\Java\lib\ext

java.version                  == 1.7.0_60 (Java 1)
java.vm.name                  == Java HotSpot(TM) 64-Bit Server VM
java.vm.vendor                == Oracle Corporation
java.vm.version               == 24.60-b09
java.vm.specification.name    == Java Virtual Machine Specification
java.vm.specification.vendor  == Oracle Corporation
java.vm.specification.version == 1.7
java.specification.name       == Java Platform API Specification
java.specification.vendor     == Oracle Corporation
java.specification.version    == 1.7
java.vendor                   == Oracle Corporation
java.vendor.url               == http://java.oracle.com/
java.class.version            == 51.0
java.library.path             == C:\Users\mz82fe\AppData\Local\Temp\I1454963528\Windows\resource\jre\bin;C:\Windows\Sun\Java\bin;C:\Windows\system32;C:\Windows;C:\ProgramData\Oracle\Java\javapath;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files\7-Zip;C:\Users\mz82fe\.dnx\bin;C:\Program Files\Microsoft DNX\Dnvm\;C:\Program Files (x86)\Enterprise Vault\EVClient\;C:\Program Files (x86)\WebEx\Productivity Tools;C:\Program Files (x86)\QuickTime\QTSystem\;C:\Users\mz82fe\AppData\Local\atom\bin;.
java.compiler                 == null
java.home                     == C:\Users\mz82fe\AppData\Local\Temp\I1454963528\Windows\resource\jre
java.io.tmpdir                == C:\Users\mz82fe\AppData\Local\Temp\
os.name                       == Windows 7
os.arch                       == amd64
os.version                    == 6.1
path.separator                == ;
file.separator                == \
file.encoding                 == Cp1252
user.name                     == mz82fe
user.home                     == \\vmware-host\Shared Folders
user.dir                      == C:\Users\mz82fe\AppData\Local\Temp\I1454963528\Windows
user.language                 == en
user.region                   == null
__________________________________________________________________________



Loading externalized properties


Exception occured while attempting to release IA lock file
Exception occured while attempting to release IA lock file
Showing multiple launches not allowed dialog
SHUTDOWN REQUESTED
System's temporary directory = C:\Users\mz82fe\AppData\Local\Temp
Exiting with exit code: 2009
8. final log file name=C:\XDK-Workbench\_XDK-Workbench_installation\Logs\XDK-Workbench_Install_02_08_2016_21_32_54.log
====================STDOUT ENTRIES==================

(X) commiting registry
(X) shutting down service manager
(X) cleaning up temporary directories


 
0 (0 투표)
Workbench installation failed
응답
16. 2. 10 오전 11:50 as a reply to Cornelius Munz.
Hi Cornelius, 

I also use a Win7 image in VMWare on a Mac OS X System, but I don’t get any error.
The only way to get the exit code 2009, is to start the installation twice.
So unfortunately, I can’t reproduce your issue. I expect that there is something special with your windows image (extra softwarepackages...).
Can you give me further information about your image?

Best reagards,
Manuel
0 (0 투표)
Workbench installation failed
응답
16. 2. 23 오후 1:23 as a reply to Manuel Cerny.
Hi Manuel,

here is my newest log-file.

Tue Feb 23 14:25:41 CET 2016

Free Memory: 22488 kB
Total Memory: 39936 kB

java.class.path:
    C:\Users\ssi1lo\AppData\Local\Temp\I1456233786\InstallerData\IAClasses.zip
    C:\Users\ssi1lo\AppData\Local\Temp\I1456233786\InstallerData\Execute.zip
    C:\Users\ssi1lo\AppData\Local\Temp\I1456233786\Windows\InstallerData\Execute.zip
    C:\Users\ssi1lo\AppData\Local\Temp\I1456233786\InstallerData\Resource1.zip
    C:\Users\ssi1lo\AppData\Local\Temp\I1456233786\Windows\InstallerData\Resource1.zip
    C:\Users\ssi1lo\AppData\Local\Temp\I1456233786\InstallerData
    C:\Users\ssi1lo\AppData\Local\Temp\I1456233786\Windows\InstallerData

ZGUtil.CLASS_PATH:
    C:\Users\ssi1lo\AppData\Local\Temp\I1456233786\InstallerData\IAClasses.zip
    C:\Users\ssi1lo\AppData\Local\Temp\I1456233786\InstallerData\Execute.zip
    C:\Users\ssi1lo\AppData\Local\Temp\I1456233786\InstallerData

sun.boot.class.path:
    C:\Users\ssi1lo\AppData\Local\Temp\I1456233786\Windows\resource\jre\lib\resources.jar
    C:\Users\ssi1lo\AppData\Local\Temp\I1456233786\Windows\resource\jre\lib\rt.jar
    C:\Users\ssi1lo\AppData\Local\Temp\I1456233786\Windows\resource\jre\lib\sunrsasign.jar
    C:\Users\ssi1lo\AppData\Local\Temp\I1456233786\Windows\resource\jre\lib\jsse.jar
    C:\Users\ssi1lo\AppData\Local\Temp\I1456233786\Windows\resource\jre\lib\jce.jar
    C:\Users\ssi1lo\AppData\Local\Temp\I1456233786\Windows\resource\jre\lib\charsets.jar
    C:\Users\ssi1lo\AppData\Local\Temp\I1456233786\Windows\resource\jre\lib\jfr.jar
    C:\Users\ssi1lo\AppData\Local\Temp\I1456233786\Windows\resource\jre\classes

java.ext.dirs:
    C:\Users\ssi1lo\AppData\Local\Temp\I1456233786\Windows\resource\jre\lib\ext
    C:\Windows\Sun\Java\lib\ext

java.version                  == 1.7.0_60 (Java 1)
java.vm.name                  == Java HotSpot(TM) 64-Bit Server VM
java.vm.vendor                == Oracle Corporation
java.vm.version               == 24.60-b09
java.vm.specification.name    == Java Virtual Machine Specification
java.vm.specification.vendor  == Oracle Corporation
java.vm.specification.version == 1.7
java.specification.name       == Java Platform API Specification
java.specification.vendor     == Oracle Corporation
java.specification.version    == 1.7
java.vendor                   == Oracle Corporation
java.vendor.url               == http://java.oracle.com/
java.class.version            == 51.0
java.library.path             == C:\Users\ssi1lo\AppData\Local\Temp\I1456233786\Windows\resource\jre\bin;C:\Windows\Sun\Java\bin;C:\Windows\system32;C:\Windows;C:\ProgramData\Oracle\Java\javapath;C:\Program Files (x86)\Intel\iCLS Client\;C:\Program Files\Intel\iCLS Client\;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files\Intel\Intel(R) Management Engine Components\DAL;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL;C:\Program Files\Intel\Intel(R) Management Engine Components\IPT;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT;C:\Program Files\Siemens\Teamcenter8.3\Visualization\Products\Mockup\ClearanceDB;C:\Program Files\7-Zip;C:\Program Files (x86)\WebEx\Productivity Tools;C:\Program Files (x86)\QuickTime\QTSystem\;c:\Program Files (x86)\Microsoft SQL Server\100\Tools\Binn\;c:\Program Files (x86)\Microsoft SQL Server\100\DTS\Binn\;.
java.compiler                 == null
java.home                     == C:\Users\ssi1lo\AppData\Local\Temp\I1456233786\Windows\resource\jre
java.io.tmpdir                == C:\Users\ssi1lo\AppData\Local\Temp\
os.name                       == Windows 7
os.arch                       == amd64
os.version                    == 6.1
path.separator                == ;
file.separator                == \
file.encoding                 == Cp1252
user.name                     == ssi1lo
user.home                     == U:
user.dir                      == C:\Users\ssi1lo\AppData\Local\Temp\I1456233786\Windows
user.language                 == en
user.region                   == null
__________________________________________________________________________

Installed Feature(s) Application, Help of XDK-Workbench


Nothing was installed.

Installed by InstallAnywhere 16.5 Professional Build 4860


User Interactions
-----------------


Summary
-------

Installation: Successful.

0 Successes
0 Warnings
0 NonFatalErrors
0 FatalErrors

Action Notes:

None

Install Log Detail:

====================STDERR ENTRIES==================

__________________________________________________________________________

InstallAnywhere 2014 SP1
Version: 16.5
__________________________________________________________________________

Tue Feb 23 14:25:38 CET 2016

Free Memory: 13084 kB
Total Memory: 16384 kB

No Arguments

java.class.path:
    C:\Users\ssi1lo\AppData\Local\Temp\I1456233786\InstallerData\IAClasses.zip
    C:\Users\ssi1lo\AppData\Local\Temp\I1456233786\InstallerData\Execute.zip
    C:\Users\ssi1lo\AppData\Local\Temp\I1456233786\Windows\InstallerData\Execute.zip
    C:\Users\ssi1lo\AppData\Local\Temp\I1456233786\InstallerData\Resource1.zip
    C:\Users\ssi1lo\AppData\Local\Temp\I1456233786\Windows\InstallerData\Resource1.zip
    C:\Users\ssi1lo\AppData\Local\Temp\I1456233786\InstallerData
    C:\Users\ssi1lo\AppData\Local\Temp\I1456233786\Windows\InstallerData

ZGUtil.CLASS_PATH:
    C:\Users\ssi1lo\AppData\Local\Temp\I1456233786\InstallerData\IAClasses.zip
    C:\Users\ssi1lo\AppData\Local\Temp\I1456233786\InstallerData\Execute.zip
    C:\Users\ssi1lo\AppData\Local\Temp\I1456233786\InstallerData

sun.boot.class.path:
    C:\Users\ssi1lo\AppData\Local\Temp\I1456233786\Windows\resource\jre\lib\resources.jar
    C:\Users\ssi1lo\AppData\Local\Temp\I1456233786\Windows\resource\jre\lib\rt.jar
    C:\Users\ssi1lo\AppData\Local\Temp\I1456233786\Windows\resource\jre\lib\sunrsasign.jar
    C:\Users\ssi1lo\AppData\Local\Temp\I1456233786\Windows\resource\jre\lib\jsse.jar
    C:\Users\ssi1lo\AppData\Local\Temp\I1456233786\Windows\resource\jre\lib\jce.jar
    C:\Users\ssi1lo\AppData\Local\Temp\I1456233786\Windows\resource\jre\lib\charsets.jar
    C:\Users\ssi1lo\AppData\Local\Temp\I1456233786\Windows\resource\jre\lib\jfr.jar
    C:\Users\ssi1lo\AppData\Local\Temp\I1456233786\Windows\resource\jre\classes

java.ext.dirs:
    C:\Users\ssi1lo\AppData\Local\Temp\I1456233786\Windows\resource\jre\lib\ext
    C:\Windows\Sun\Java\lib\ext

java.version                  == 1.7.0_60 (Java 1)
java.vm.name                  == Java HotSpot(TM) 64-Bit Server VM
java.vm.vendor                == Oracle Corporation
java.vm.version               == 24.60-b09
java.vm.specification.name    == Java Virtual Machine Specification
java.vm.specification.vendor  == Oracle Corporation
java.vm.specification.version == 1.7
java.specification.name       == Java Platform API Specification
java.specification.vendor     == Oracle Corporation
java.specification.version    == 1.7
java.vendor                   == Oracle Corporation
java.vendor.url               == http://java.oracle.com/
java.class.version            == 51.0
java.library.path             == C:\Users\ssi1lo\AppData\Local\Temp\I1456233786\Windows\resource\jre\bin;C:\Windows\Sun\Java\bin;C:\Windows\system32;C:\Windows;C:\ProgramData\Oracle\Java\javapath;C:\Program Files (x86)\Intel\iCLS Client\;C:\Program Files\Intel\iCLS Client\;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files\Intel\Intel(R) Management Engine Components\DAL;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL;C:\Program Files\Intel\Intel(R) Management Engine Components\IPT;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT;C:\Program Files\Siemens\Teamcenter8.3\Visualization\Products\Mockup\ClearanceDB;C:\Program Files\7-Zip;C:\Program Files (x86)\WebEx\Productivity Tools;C:\Program Files (x86)\QuickTime\QTSystem\;c:\Program Files (x86)\Microsoft SQL Server\100\Tools\Binn\;c:\Program Files (x86)\Microsoft SQL Server\100\DTS\Binn\;.
java.compiler                 == null
java.home                     == C:\Users\ssi1lo\AppData\Local\Temp\I1456233786\Windows\resource\jre
java.io.tmpdir                == C:\Users\ssi1lo\AppData\Local\Temp\
os.name                       == Windows 7
os.arch                       == amd64
os.version                    == 6.1
path.separator                == ;
file.separator                == \
file.encoding                 == Cp1252
user.name                     == ssi1lo
user.home                     == U:
user.dir                      == C:\Users\ssi1lo\AppData\Local\Temp\I1456233786\Windows
user.language                 == en
user.region                   == null
__________________________________________________________________________



Loading externalized properties


Exception occured while attempting to release IA lock file
Exception occured while attempting to release IA lock file
Showing multiple launches not allowed dialog
SHUTDOWN REQUESTED
System's temporary directory = C:\Users\ssi1lo\AppData\Local\Temp
Exiting with exit code: 2009
8. final log file name=C:\XDK-Workbench\_XDK-Workbench_installation\Logs\XDK-Workbench_Install_02_23_2016_14_25_41.log
====================STDOUT ENTRIES==================

(X) commiting registry
(X) shutting down service manager
(X) cleaning up temporary directories

Best regards
Simon
0 (0 투표)
Workbench installation failed
응답
16. 4. 5 오후 4:57 as a reply to Simon Scheid.
Hi team

any update on this? I experience the same issue and tried multiple times to install.

Regards
0 (0 투표)
Workbench installation failed
응답
16. 4. 6 오전 6:27 as a reply to Andreas Moser.
Hi guys,

this is still a problem with some special windows images. We added this issue to the known bugs.
So unfortunately I can’t help you. To avoid this, you can try to use a clean windows image and the installation should work.

- Manuel
0 (0 투표)
RE: Workbench installation failed
응답
16. 11. 2 오전 4:20 as a reply to Manuel Cerny.

I have a fresh windows 10 install running through VMWare 8.5 on a MacOS. I am experiencing the same issue as noted in this thread.

 

Here is the log:

__________________________________________________________________________

Tue Nov 01 23:10:19 CDT 2016

Free Memory: 7747 kB
Total Memory: 20572 kB

java.class.path:
    C:\Users\Kevin Hartman\AppData\Local\Temp\I1478059716\InstallerData\IAClasses.zip
    C:\Users\Kevin Hartman\AppData\Local\Temp\I1478059716\InstallerData\Execute.zip
    C:\Users\Kevin Hartman\AppData\Local\Temp\I1478059716\Windows\InstallerData\Execute.zip
    C:\Users\Kevin Hartman\AppData\Local\Temp\I1478059716\InstallerData\Resource1.zip
    C:\Users\Kevin Hartman\AppData\Local\Temp\I1478059716\Windows\InstallerData\Resource1.zip
    C:\Users\Kevin Hartman\AppData\Local\Temp\I1478059716\InstallerData
    C:\Users\Kevin Hartman\AppData\Local\Temp\I1478059716\Windows\InstallerData

ZGUtil.CLASS_PATH:
    C:\Users\Kevin Hartman\AppData\Local\Temp\I1478059716\InstallerData\IAClasses.zip
    C:\Users\Kevin Hartman\AppData\Local\Temp\I1478059716\InstallerData\Execute.zip
    C:\Users\Kevin Hartman\AppData\Local\Temp\I1478059716\InstallerData

sun.boot.class.path:
    C:\Users\Kevin Hartman\AppData\Local\Temp\I1478059716\Windows\resource\jre\lib\resources.jar
    C:\Users\Kevin Hartman\AppData\Local\Temp\I1478059716\Windows\resource\jre\lib\rt.jar
    C:\Users\Kevin Hartman\AppData\Local\Temp\I1478059716\Windows\resource\jre\lib\sunrsasign.jar
    C:\Users\Kevin Hartman\AppData\Local\Temp\I1478059716\Windows\resource\jre\lib\jsse.jar
    C:\Users\Kevin Hartman\AppData\Local\Temp\I1478059716\Windows\resource\jre\lib\jce.jar
    C:\Users\Kevin Hartman\AppData\Local\Temp\I1478059716\Windows\resource\jre\lib\charsets.jar
    C:\Users\Kevin Hartman\AppData\Local\Temp\I1478059716\Windows\resource\jre\lib\jfr.jar
    C:\Users\Kevin Hartman\AppData\Local\Temp\I1478059716\Windows\resource\jre\classes

java.ext.dirs:
    C:\Users\Kevin Hartman\AppData\Local\Temp\I1478059716\Windows\resource\jre\lib\ext
    C:\Windows\Sun\Java\lib\ext

java.version                  == 1.7.0_60 (Java 1)
java.vm.name                  == Java HotSpot(TM) 64-Bit Server VM
java.vm.vendor                == Oracle Corporation
java.vm.version               == 24.60-b09
java.vm.specification.name    == Java Virtual Machine Specification
java.vm.specification.vendor  == Oracle Corporation
java.vm.specification.version == 1.7
java.specification.name       == Java Platform API Specification
java.specification.vendor     == Oracle Corporation
java.specification.version    == 1.7
java.vendor                   == Oracle Corporation
java.vendor.url               == http://java.oracle.com/
java.class.version            == 51.0
java.library.path             == C:\Users\Kevin Hartman\AppData\Local\Temp\I1478059716\Windows\resource\jre\bin;C:\Windows\Sun\Java\bin;C:\Windows\system32;C:\Windows;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;.
java.compiler                 == null
java.home                     == C:\Users\Kevin Hartman\AppData\Local\Temp\I1478059716\Windows\resource\jre
java.io.tmpdir                == C:\Users\KEVINH~1\AppData\Local\Temp\
os.name                       == Windows 8.1
os.arch                       == amd64
os.version                    == 6.3
path.separator                == ;
file.separator                == \
file.encoding                 == Cp1252
user.name                     == Kevin Hartman
user.home                     == \\vmware-host\Shared Folders
user.dir                      == C:\Users\Kevin Hartman\AppData\Local\Temp\I1478059716\Windows
user.language                 == en
user.region                   == null
__________________________________________________________________________

Installed Feature(s) Application, Help of XDK-Workbench


Nothing was installed.

Installed by InstallAnywhere 16.5 Professional Build 4860


User Interactions
-----------------


Summary
-------

Installation: Successful.

0 Successes
0 Warnings
0 NonFatalErrors
0 FatalErrors

Action Notes:

None

Install Log Detail:

====================STDERR ENTRIES==================

__________________________________________________________________________

InstallAnywhere 2014 SP1
Version: 16.5
__________________________________________________________________________

Tue Nov 01 23:09:47 CDT 2016

Free Memory: 12626 kB
Total Memory: 15872 kB

No Arguments

java.class.path:
    C:\Users\Kevin Hartman\AppData\Local\Temp\I1478059716\InstallerData\IAClasses.zip
    C:\Users\Kevin Hartman\AppData\Local\Temp\I1478059716\InstallerData\Execute.zip
    C:\Users\Kevin Hartman\AppData\Local\Temp\I1478059716\Windows\InstallerData\Execute.zip
    C:\Users\Kevin Hartman\AppData\Local\Temp\I1478059716\InstallerData\Resource1.zip
    C:\Users\Kevin Hartman\AppData\Local\Temp\I1478059716\Windows\InstallerData\Resource1.zip
    C:\Users\Kevin Hartman\AppData\Local\Temp\I1478059716\InstallerData
    C:\Users\Kevin Hartman\AppData\Local\Temp\I1478059716\Windows\InstallerData

ZGUtil.CLASS_PATH:
    C:\Users\Kevin Hartman\AppData\Local\Temp\I1478059716\InstallerData\IAClasses.zip
    C:\Users\Kevin Hartman\AppData\Local\Temp\I1478059716\InstallerData\Execute.zip
    C:\Users\Kevin Hartman\AppData\Local\Temp\I1478059716\InstallerData

sun.boot.class.path:
    C:\Users\Kevin Hartman\AppData\Local\Temp\I1478059716\Windows\resource\jre\lib\resources.jar
    C:\Users\Kevin Hartman\AppData\Local\Temp\I1478059716\Windows\resource\jre\lib\rt.jar
    C:\Users\Kevin Hartman\AppData\Local\Temp\I1478059716\Windows\resource\jre\lib\sunrsasign.jar
    C:\Users\Kevin Hartman\AppData\Local\Temp\I1478059716\Windows\resource\jre\lib\jsse.jar
    C:\Users\Kevin Hartman\AppData\Local\Temp\I1478059716\Windows\resource\jre\lib\jce.jar
    C:\Users\Kevin Hartman\AppData\Local\Temp\I1478059716\Windows\resource\jre\lib\charsets.jar
    C:\Users\Kevin Hartman\AppData\Local\Temp\I1478059716\Windows\resource\jre\lib\jfr.jar
    C:\Users\Kevin Hartman\AppData\Local\Temp\I1478059716\Windows\resource\jre\classes

java.ext.dirs:
    C:\Users\Kevin Hartman\AppData\Local\Temp\I1478059716\Windows\resource\jre\lib\ext
    C:\Windows\Sun\Java\lib\ext

java.version                  == 1.7.0_60 (Java 1)
java.vm.name                  == Java HotSpot(TM) 64-Bit Server VM
java.vm.vendor                == Oracle Corporation
java.vm.version               == 24.60-b09
java.vm.specification.name    == Java Virtual Machine Specification
java.vm.specification.vendor  == Oracle Corporation
java.vm.specification.version == 1.7
java.specification.name       == Java Platform API Specification
java.specification.vendor     == Oracle Corporation
java.specification.version    == 1.7
java.vendor                   == Oracle Corporation
java.vendor.url               == http://java.oracle.com/
java.class.version            == 51.0
java.library.path             == C:\Users\Kevin Hartman\AppData\Local\Temp\I1478059716\Windows\resource\jre\bin;C:\Windows\Sun\Java\bin;C:\Windows\system32;C:\Windows;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;.
java.compiler                 == null
java.home                     == C:\Users\Kevin Hartman\AppData\Local\Temp\I1478059716\Windows\resource\jre
java.io.tmpdir                == C:\Users\KEVINH~1\AppData\Local\Temp\
os.name                       == Windows 8.1
os.arch                       == amd64
os.version                    == 6.3
path.separator                == ;
file.separator                == \
file.encoding                 == Cp1252
user.name                     == Kevin Hartman
user.home                     == \\vmware-host\Shared Folders
user.dir                      == C:\Users\Kevin Hartman\AppData\Local\Temp\I1478059716\Windows
user.language                 == en
user.region                   == null
__________________________________________________________________________

 

Loading externalized properties


Exception occured while attempting to release IA lock file
Exception occured while attempting to release IA lock file
Showing multiple launches not allowed dialog
SHUTDOWN REQUESTED
System's temporary directory = C:\Users\Kevin Hartman\AppData\Local\Temp
Exiting with exit code: 2009
8. final log file name=C:\XDK-Workbench\_XDK-Workbench_installation\Logs\XDK-Workbench_Install_11_01_2016_23_10_19.log
====================STDOUT ENTRIES==================

(X) commiting registry
(X) shutting down service manager
(X) cleaning up temporary directories

0 (0 투표)
RE: Workbench installation failed
응답
16. 11. 2 오전 10:02 as a reply to Kevin Hartman.

Hello Kevin,

we had an installer issue right after the first release of the workbench version 1.7 but it should be fixed now.
If you downloaded WB 1.7 a few days ago i would recommend to download the installer again.

Alternatively please try to install the workbench 1.6 and upgrade the workbench to 1.7

Please tell me if this solves your problem.

Kind regards,
Manuel

0 (0 투표)
RE: Workbench installation failed
응답
16. 11. 4 오후 5:59 as a reply to Manuel Cerny.

Hi Manuel,

 

Unfortunately I received the same error message. I downloaded 1.6 this time since you said that one did not have an issue.

 

Please let me know if there is something else I can do.

 

Thanks,

--Kevin

0 (0 투표)
RE: Workbench installation failed
응답
16. 11. 4 오후 6:01 as a reply to Kevin Hartman.

This seems to be the crux of it:

Exception occured while attempting to release IA lock file

 

0 (0 투표)